SOS quick remote support
Run our one-time access tool. After launching it, send us the 9-digit code displayed on your screen.
Launch Splashtop SOSFor existing clients
Triad support tools.
Get help fast: start a one-off remote session, lodge a support ticket, or install our full-time remote support tool.
IN SHORTExisting Triad clients can get help three ways: start a one-time Splashtop SOS session and share the 9-digit code, lodge a ticket in the Help Desk Portal, or install full-time remote support after arranging it with our team.
Choose a support option.
Lodge a support ticket
Use our Help Desk Portal to generate a support ticket, and we'll track it through to resolution.
Open Help Desk PortalFull-time remote support
Install our unattended remote access and support tool. This allows us to access your workstation for an extended period, so please discuss any privacy concerns with us first.
You must first arrange access with one of our staff.
Download full-time accessGet support
Prefer to talk it through?
Call us and a technician will walk you through it.