On-site & remote IT support · Brisbane · Logan · Gold Coast

Backup & recovery

Data backup and recovery that is monitored and tested.

Backups only matter if they restore. We design them using the 3-2-1 rule, watch them every night, and prove they work.

IN SHORTTriad Networking Services provides managed data backup and recovery for medical practices and businesses in South East Queensland. We follow the 3-2-1 rule, keep at least one offline or immutable copy, encrypt backups, monitor them nightly and run recorded test restores, including for Microsoft 365 and clinical software databases.

What is included

Every layer of a reliable backup.

  • Geographically separated copies, so a fire, flood or break-in at one site can't take every copy
  • Accreditation-ready backup solutions for medical practices
  • Three copies on two types of storage, one off-site
  • At least one offline or immutable copy for ransomware protection
  • Encryption in transit and at rest
  • Vendor-supported backups for clinical software databases
  • Microsoft 365 mailbox, OneDrive and SharePoint backup
  • Nightly monitoring and failure alerts
  • Scheduled, recorded test restores
  • Backup power with automated shutdown

FAQ

Common questions.

What does a managed backup service include?

Automated local and off-site backups, at least one offline or immutable copy, encryption, nightly monitoring with alerts, and scheduled test restores with recorded results.

Do you back up Microsoft 365?

Yes. Microsoft's recycle bins have time limits, so we recommend a separate Microsoft 365 backup. See what Microsoft keeps.

How often should backups be tested?

A common approach is a test restore every quarter and after any major change, with results recorded as evidence.

Can you document backups for RACGP accreditation?

Yes. We document frequency, media and rotation, encryption, testing and storage location, as the RACGP recommends.

Get support

Prefer to talk it through?

Call us and a technician will walk you through it.