Boutique business IT support
Technical support is critical to every business.
Quality, boutique and personalised IT support, including data protection and critical maintenance, delivered onsite or remotely.
IN SHORTTriad Networking Services provides boutique, personalised IT support for small and medium businesses across South East Queensland. We supply and support computers, firewalls, data backup, voice and data integration and branch networking, with onsite visits and remote assistance, backed by over 30 years of experience.
What we look after
We can assist you in all matters IT.
From a single workstation to multi-branch networks.
- Supply of new computers & peripherals
- Anti-malware, anti-spam, firewalls & other protection
- Data backup strategies
- Voice & data integration
- Power protection
- System repairs & upgrades
- Branch-to-branch networking
- Onsite support & remote assistance
- Security updates & patching
- Remote monitoring
- Endpoint protection
- Geographically separated backups
- Managed Wi-Fi & firewalls
Protect your data assets
And minimise your unscheduled downtime.
Full protection should be a multilayered process, including (but not limited to) these layers. We design, install and monitor each one.
- Data backups, both local and off-site
- Firewalling
- Anti-malware (including anti-virus) protection
- Backup power with automated shutdown
- Staff training and awareness
- External monitoring
How we work
Support that stays focused on your business.
We start by listening
We meet with you first to understand how your business works and what it needs, then tailor our support to suit.
Supply of quality products
We won't always offer you the cheapest product. Our recommendations are based on time-proven brands with great after-market support, sourced from local and interstate wholesalers with their own technical teams behind them.
Our zen blend of support
The methods needed to maintain computer infrastructure change rapidly, and IT can easily lose focus on the core business. We keep the balance: technically current, with your business and customers at the centre.
Long-term support
We have been providing our customers with tailored services for over 30 years. We supply the goods, and we provide great backup for the goods.
Clients
Businesses we look after.
“Triad has provided complete IT services for Clegg Town Planning including office establishment and work from home connectivity, supply of computers & peripherals, firewall protection and data backup, voice and data integration, onsite and remote system repairs and upgrades. Their IT knowledge is always up to date and we have been very happy with their service, punctuality and professionalism for over 15 years.”
“Graham and Dane are always on hand to help with any problems that arise at any time. They are very knowledgeable and proactive with our computer and internet needs and manage several aspects of our internet requirements.”
“Graham and the team at Triad are one of the most helpful and knowledgeable IT companies we have dealt with. We have worked together on several projects and the professionalism and attention to detail is excellent. On top of this, they are just nice people.”
“Graham and Dane are amazing! We have been a business customer of Triad for years and highly recommend these guys, they are not only great at what they do but they are really nice people as well.”
FAQ
Common questions.
What does Triad's business IT support include?
Supply of computers and peripherals, anti-malware, anti-spam and firewalls, data backup strategies, voice and data integration, power protection, system repairs and upgrades, and branch-to-branch networking.
Do you offer remote IT support?
Yes. Most everyday problems can be fixed through an encrypted remote session. See how remote support works.
Can you set up IT for a new office?
Yes. We handle office establishment end to end, from computers and firewall protection to data backup, phones and work-from-home connectivity.
Will you always recommend the cheapest equipment?
No. Our recommendations are based on time-proven brands with good after-market support, sourced through wholesalers with their own technical teams.
Get support
Talk to a technician who knows your systems.
On-site across Brisbane, Logan and the Gold Coast, with remote support wherever you are.