Glossary
IT terms explained in plain English.
Short definitions of the terms we use most, each linked to a fuller guide.
- 3-2-1 backup
- Three copies of data, on two types of storage, with one off-site. Learn more →
- 3CX
- A software phone system that can be hosted in the cloud. Learn more →
- Access control
- Systems that decide who can open which doors and when, using cards, keypads or phones. Learn more →
- APP entity
- An organisation covered by the Australian Privacy Principles in the Privacy Act 1988. Learn more →
- Essential Eight
- Eight cyber security mitigation strategies published by the Australian Cyber Security Centre. Learn more →
- Immutable backup
- A backup copy that can't be changed or deleted for a set period. Learn more →
- MFA (multi-factor authentication)
- Signing in with a password plus a second factor, such as a code or app approval. Learn more →
- NDAA compliant
- Security equipment that meets US National Defense Authorization Act sourcing rules. Learn more →
- Notifiable data breach
- A breach likely to cause serious harm that must be reported to the OAIC. Learn more →
- PBX
- A private branch exchange: an office phone system that routes calls. Learn more →
- RACGP Criterion C6.4
- The information security criterion in the RACGP Standards for general practices (5th edition). Learn more →
- Secure messaging
- Encrypted exchange of clinical documents between registered healthcare providers. Learn more →
- Splashtop SOS
- An attended remote support tool that connects using a 9-digit session code. Learn more →
- UPS
- An uninterruptible power supply that keeps equipment running through short power outages. Learn more →
- VoIP
- Voice over IP: phone calls carried over the internet. Learn more →
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