Medical IT
Support for the medical software your practice runs on.
Installs, upgrades, servers, integrations and troubleshooting for practice management, clinical, messaging and dictation software.
IN SHORTTriad Networking Services supports the software medical practices rely on, including Best Practice Premier, Genie, Shexie, Stat Health, BP VIP.net, ClinicToCloud, Medical Objects and Olympus Dictation. We handle installs, upgrades, servers, backups, integrations and troubleshooting, on-site and remotely, drawing on over 25 years in medical IT.
Supported software
Including, but not limited to:
- Best Practice PremierClinical and practice management
- Genie / Magentus SolutionsPractice management
- Shexie Practice ManagementPractice management
- Stat HealthPractice software
- BP VIP.netSpecialist practice management
- ClinicToCloudCloud practice management
- Medical ObjectsSecure clinical messaging
- Olympus DictationClinical dictation
What we do
From install to upgrade day.
- Server and workstation setup for practice software
- Upgrades with a full backup taken first
- Vendor-supported database backups
- Integration checks: dictation, secure messaging, results, scanners and printers
- Individual logins and role-based access for RACGP C6.4
- Electronic prescribing set up and kept working
- Medicare online claiming connections
- Electronic links to x-ray clinics and to QML and Sullivan Nicolaides pathology
- Clinical drug database updates kept current
- Troubleshooting on-site and through secure remote sessions
FAQ
Common questions.
Which medical software does Triad support?
Including (but not limited to) Best Practice Premier, Genie / Magentus Solutions, Shexie Practice Management, Stat Health, BP VIP.net, ClinicToCloud, Medical Objects, Olympus Dictation.
Can you help with software upgrades?
Yes. We support practice software upgrades, including taking a full backup first and checking integrations such as dictation and secure messaging afterwards.
Do you work with the software vendor?
Where an issue sits with the vendor, we work alongside their support team so the practice has one point of contact.
Can you help move to cloud practice software?
Yes. See what to check before moving to cloud clinical software.
Get support
Prefer to talk it through?
Call us and a technician will walk you through it.