On-site & remote IT support · Brisbane · Logan · Gold Coast

Delivering VoIP telephony since 2012

Business phone systems powered by Aussie-based cloud servers.

Cost-effective cloud phone systems from an approved 3CX partner, with no lock-in contracts and your system hosted in Australia.

IN SHORTTriad Networking Services installs and supports 3CX cloud phone systems for Queensland businesses, hosted on Australian servers. As a registered 3CX partner delivering VoIP since 2012, we offer no lock-in contracts, keep your existing numbers, support offices from 2 to 900+ phones, and can usually have you running in under a day.

2012Delivering VoIP telephony solutions since
2 to 900+Phones per business, from small offices to multiple branches
< 1 dayTo get you up and running on a new system**
10 kmLong-range wireless options for large properties*

Why cloud VoIP

Save hundreds every month, and work from anywhere.

Voice over IP (VoIP) runs your phone system in the cloud, so calls follow your staff wherever they work.

  • Free calls to other branches
  • Free calls to remote workers
  • Free staff chat
  • Website live chat
  • Keep your existing numbers
  • WhatsApp integration
  • Facebook integration
  • Powerful cloud-based phone systems that can save you hundreds of dollars every month
  • Work-from-anywhere features for staff on the move and work-from-home flexibility
  • Professionally produced advertising and music on hold
  • Streamlined call handling, including digital receptionists
  • A range of desk phones and headsets, or our free softphone app for iOS & Android
  • No lock-in contracts
  • Your system is hosted in Australia, not overseas

The future is flexibility

Built on 3CX. Independent of any telco.

3CX cloud, from a registered partner

3CX is a feature-rich phone system used worldwide. Make and take business calls from anywhere at no extra cost using the free mobile app, with solid local support behind it.

Hosted in Australia

Your system is hosted in Australia, not overseas, giving you low-latency calls and protection under Australian law.

Telco independent

We will never force you to lock in with a particular voice provider (eg Telstra, Optus, TPG). We can even link you to several: one for local calls, another for great international rates.

We cater to all sizes

Whether your office needs 2 phones or has multiple branches with 900+ phones, we have supported clients' telephony for over 10 years across a wide range of configurations.

Yealink equipment

We recommend Yealink: an extensive yet affordable range of desk phones, headsets and boardroom consoles. Contact us for a list of models and prices.

Long-range DECT & beyond

Experienced in long-range outdoor communications, with products reaching up to 10 km*. Ideal for farms, factories, motels, resorts, caravan parks, nurseries and hospitals.

Take control now

Up and running on your new system in under a day.**

Order from our range of desk phones, or minimise your start-up costs with our free softphone. Contact us today for one of our no lock-in cloud options.

*Range depends on product and site conditions. **Subject to internet or 4G/5G availability.

Clients

Phone systems our clients rely on.

“These guys are great, they know their stuff, and are extremely helpful when it comes to getting the phone system that suits your business. We bought our system about a year ago, saved a heap of money, and have a much better phone system now. 10/10 for backup and after sales support.”

Terry · Embroidery Zone

FAQ

Common questions.

What is a 3CX cloud phone system?

A VoIP (voice over internet) phone system hosted in the cloud. Staff make and take calls on desk phones, headsets or the free mobile app, from the office or anywhere else.

Can we keep our existing phone numbers?

Yes. Your existing numbers can be kept when you move to a 3CX cloud system.

Are there lock-in contracts?

No. Our cloud phone options have no lock-in contracts, and we are telco independent, so you can choose your voice providers.

Will our phones work in a power outage?

Most nbn-connected phones stop working without power. See keeping business phones working in a power outage for how cloud routing and UPS units help.

Get support

Slash your telecommunication costs.

On-site across Brisbane, Logan and the Gold Coast, with remote support wherever you are.